Near Nerd Warranty Policy
At Near Nerd, we take pride in providing high-quality Certified Pre-Owned devices and reliable mobile accessories. Every product we sell is carefully tested and backed by our commitment to customer satisfaction.
Certified Pre-Owned Device Warranty
Every Certified Pre-Owned (CPO) device from Near Nerd undergoes a complete multi-point inspection, functional testing, and quality certification to ensure top performance and reliability.
Warranty Coverage:
- Duration: 60 days from the original date of purchase
- Coverage: Manufacturing defects only
What’s Not Covered:
- Any form of physical or liquid damage
- Accidental drops, cracks, or impact damage
- Unauthorized repairs, software modifications, or rooting/jailbreaking
- Issues caused by user-installed apps, updates, or software conflicts
- Normal battery wear or cosmetic imperfections
If your CPO device develops a verified manufacturing defect within the warranty period, Near Nerd will provide free repair service or, when repair is not possible, a replacement device of equal value.
Accessory Warranty
All accessories sold by Near Nerd — including chargers, cables, earphones, cases, and screen protectors — are covered by a 30-day limited warranty against manufacturing defects.
Exclusions:
- Normal wear and tear
- Physical or cosmetic damage after purchase
- Damage due to misuse, neglect, or improper handling
Warranty Claim Process
- Visit any Near Nerd store with your product and original proof of purchase.
- Our technician will inspect and diagnose the issue.
- If the issue qualifies under warranty, we will repair or replace the item at no cost.
Additional Terms
- Warranty coverage applies only to products purchased directly from Near Nerd or authorized Near Nerd partners.
- Coverage is non-transferable and valid only for the original purchaser.
- Warranty service may be denied if the device shows signs of tampering, misuse, or unauthorized repair.
Need Support?
Our team is here to help.
■ 780-678-7848
■ support@nearnerd.com
Or visit your nearest Near Nerd store for in-person assistance.